Innovation is at the core of what we do at Shopify. We’re constantly striving to improve the tools and experiences we offer businesses, and that extends to the physical environment of your store. There's a good reason for that: Brick-and-mortar retail represents almost 79% of worldwide retail sales. And a study by the National Retail Federation found that 72% of consumers still rely on stores as part of their primary buying method.
That’s why we’ve developed a new lineup of retail hardware for Shopify POS, meticulously designed to meet the needs of serious in-store sellers:
- POS Terminal Countertop Kit: A complete countertop solution for a streamlined checkout experience.
- POS Go: An all-in one mobile POS powerhouse for sales floor flexibility.
This isn’t just another set of card readers. Our industrial design and checkout OS product teams have poured their expertise into crafting devices that prioritize connectivity, buyer experience, beautiful design, and enhanced security. As with all Shopify POS hardware, both of these devices protect card data per PCI DSS requirements and are EMV-certified to keep both you and your customers safe.
Whether you’re interacting with customers at the counter or assisting them on the sales floor, our new hardware empowers you to deliver seamless, secure, and brand-consistent experiences that build trust and drive sales.
Increase buyer confidence at checkout with the POS Terminal Countertop Kit
The POS Terminal Countertop Kit provides everything you need to create a professional and efficient checkout experience. Simply pair your tablet with POS Terminal for a robust countertop setup complete with a full-featured card reader and buyer-facing screen.
This new POS hardware prioritizes your shoppers’ experience by building trust and transparency through the customer-facing display. The POS Terminal features real-time information throughout the checkout process, giving customers clear visuals of itemized costs, discounts, tipping options, and receipts.
Here’s what makes the POS Terminal Countertop Kit stand out:
- Reliable connectivity: Choose between WiFi and Ethernet connections for safe payment processing, ensuring a smooth checkout experience for every customer. No headaches and dropped connections from trying to pair hardware together with Bluetooth.
- Customized display: Showcase your business’ branding and logos for a truly personalized touch.
- Seamless customer experience: Allow customers to easily review their purchase, discreetly enter PINs, choose tipping options, select the delivery method for their receipts, and opt into marketing communications—all on a dedicated screen.
- Effortless setup: Seamlessly connect the POS Terminal to your iOS or Android tablet via WiFi, to enable a customer display. No more sharing a screen with your customer.
- All-in-one payment acceptance: Accept tap, chip, and swipe payments with ease, all through Shopify Payments.
Deliver personalized service on the spot with POS Go
The POS Go is designed to empower your staff and enhance customer interactions anywhere in the store. This purpose-built device eliminates the need to juggle separate mobile devices and card readers, streamlining your operations and improving staff productivity.
Here's why POS Go is a game-changer for sales floor experiences:
- Untethered selling: Reliable WiFi connectivity ensures smooth performance, allowing your staff to assist customers anywhere in the store.
- Seamless payments: Accept tap, chip, and swipe payments through Shopify Payments with a built-in card reader, keeping the transaction process smooth and efficient.
- Integrated barcode scanning: The built-in barcode scanner allows staff to quickly look up products, check inventory, and complete sales right on the spot.
- Native Shopify POS experience: POS Go runs Shopify POS software right on the device, providing your staff with a familiar and intuitive interface for managing sales and customer interactions.
- Professional presentation: Create a polished retail experience with a single, handheld POS device.
Mix and match to create the perfect in-store experience
The beauty of Shopify's new hardware lies in its versatility. You can mix and match countertop and mobile solutions to create a seamless in-store experience that reflects your brand and caters to your specific needs.
More than just functionality, these purpose-built devices elevate your brand. They streamline workflows for staff, allowing them to deliver exceptional customer service. Leveraging Shopify POS’s innovative hardware with flexible clienteling features, such as customer profiles, allows you to cultivate strong customer relationships and foster long-term loyalty.
Here are some inspiring example use cases:
- Classic checkout counter: Equip your cashiers with the POS Terminal Countertop Kit for a fast and professional checkout experience. Keep lines moving quickly, capture more customer emails, and boost customer satisfaction.
- Shoppable experiences: Arm your sales staff with POS Go to assist customers directly with product information and complete purchases on the spot, eliminating long lines and wait times. This improves customer service and reduces purchases being abandoned.
- Dressing rooms or on-the-floor sales: Use POS Go to look up product variations and complete purchases outside dressing rooms or on the sales floor. This eliminates the limitation of sales opportunities to the checkout queue, allowing customers to purchase anytime, anywhere.
The future of retail is here: Experience Shopify’s next generation POS hardware
The arrival of our new hardware marks a significant step forward for Shopify’s in-store solutions. These thoughtfully designed options empower mid-market retailers to deliver exceptional customer experiences and streamline operations, ultimately driving long-term success.
Whether you’re looking to elevate your counter checkout with the POS Terminal Countertop Kit or empower your sales staff with the flexibility of POS Go, Shopify POS hardware provides the tools you need to thrive in the ever-evolving retail landscape.
Contact our sales team today to learn more about POS Terminal, POS Go, and how Shopify POS can help take your business to the next level.
