Shopify Global Shipping Terms of Service

A. Global Shipping Services

1. You must read, agree with and accept all of the terms and conditions contained in these Global Shipping Terms before you begin to use the Global Shipping Services.

2. You agree to use the Global Shipping Services in accordance with all procedures that may be provided to you by Shopify from time to time. If you do not agree with these procedures, then you are not permitted to use the Global Shipping Services.

3. Depending on your location, the Global Shipping Services provides you with access to purchase third-party shipping services (each, a “Third-Party Shipping Service” and collectively, the “Third-Party Shipping Services”) from certain third-party integrators and shipping carriers (each, a “Third-Party Shipping Provider” and collectively, the “Third-Party Shipping Providers”) to assist you with the fulfillment of your Shopify orders.

4. Your use of Third-Party Shipping Services is subject to the terms and conditions of the applicable Third-Party Shipping Providers, and you are responsible for complying with those terms and conditions (the “Terms and Conditions).

5. Popout, Inc., d.b.a Shippo (“Shippo”) is an integrator that allows for the purchase of Third-Party Shipping Services from certain Third-Party Shipping Providers (each, a “Shippo Carrier”). By using Third-Party Shipping Services from any Shippo Carrier, you are accepting and agreeing to be bound by the Shippo Terms of Use, which are in addition to the Shippo Carrier Terms and Conditions that apply to you.

6. Auctane, Inc. (“Auctane”) is an integrator that allows for the purchase of Third-Party Shipping Services from certain Third-Party Shipping Providers (each, an “Auctane Carrier”). By using Third-Party Shipping Services from any Auctane Carrier, you are accepting and agreeing to be bound by the Main Services Agreement, which is in addition to the Auctane Carrier Terms and Conditions that apply to you.

7. Easyship Fulfillment Services Ltd. (“Easyship”) is an integrator that allows for the purchase of Third-Party Shipping Services from certain Third-Party Shipping Providers (each, an “Easyship Carrier”). By using Third-Party Shipping Services from any Easyship Carrier, you are accepting and agreeing to be bound by the Easyship Terms of Service, which are in addition to the Easyship Carrier Terms and Conditions that apply to you.

8. For purposes of securing rates from Third-Party Shipping Providers, you acknowledge and agree that Shopify may share certain information regarding your Store, including shipping and package level data related to your Shopify orders, with Third-Party Shipping Providers. “Store” means the online store, or physical retail location(s) associated with your Shopify account.

B. Your Responsibilities

1. Shopify serves only as an intermediary between you and the applicable Third-Party Shipping Provider, allowing you to purchase postage and print shipping labels (“Labels”). You are responsible for shipping to your customers. Shopify is not responsible in any event for picking up, transporting, delivering or otherwise handling your shipments.

2. Your use of a Third-Party Shipping Service is subject to rules, and you are responsible for complying with the rules applicable to that Third-Party Shipping Provider. Please refer to Section A of these Global Shipping Terms for the terms and conditions that govern your shipment with each Third-Party Shipping Provider. You must comply with all applicable laws and regulations, including but not limited to local and international shipping and customs regulations.

3. Any and all use of Global Shipping Services must be associated with Shopify orders. Labels may not be transferred or sold to a third party. You are permitted to charge or pass through your shipping costs to your customers at your discretion.

4. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Global Shipping Services, use of the Global Shipping Services, or access to the Global Shipping Services without the express written permission of Shopify. You may not use the Global Shipping Services for any illegal or unauthorized purpose.

5. Shopify is not responsible or liable for any local customs charges, import taxes, duties or other similar charges associated with your shipments. You are solely responsible for ascertaining whether such charges apply and making necessary arrangements for their payment. If any such charges become due as a result of your use of the Global Shipping Services and are charged to Shopify by any competent authority, you agree to reimburse Shopify fully in respect of the same within seven (7) days of our demand.

C. Limitation of Liability; Disclaimer of Warranties

SHOPIFY PROVIDES ACCESS TO THE GLOBAL SHIPPING SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SHOPIFY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING THE GLOBAL SHIPPING SERVICES. SHOPIFY DISCLAIMS ALL CONDITIONS AND WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTIES THAT MAY ARISE BY USAGE OF TRADE, COURSE OF DEALING, OR COURSE OF PERFORMANCE. SHOPIFY SHALL HAVE NO LIABILITY WHATSOEVER ARISING FROM OR RELATING TO YOUR USE OF THE GLOBAL SHIPPING SERVICES, INCLUDING BUT NOT LIMITED TO ANY DIRECT, SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER TANGIBLE OR INTANGIBLE LOSSES OF ANY KIND (INCLUDING BUT NOT LIMITED TO ANY LOSSES OR DAMAGES TO GOODS SHIPPED USING THE GLOBAL SHIPPING SERVICES), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE GLOBAL SHIPPING SERVICES. IN NO EVENT SHALL SHOPIFY'S ENTIRE LIABILITY TO YOU EXCEED THE PRICE PAID BY YOU FOR THE GLOBAL SHIPPING SERVICES FOR THE GOODS TO WHICH YOUR CLAIM RELATES.

You agree to indemnify, defend and hold harmless Shopify, its Affiliates, and its and their respective employees, agents, suppliers, partners, officers, directors, independent contractors and service providers, from and against all claims, suits, demands, losses, liabilities, damages, penalties, costs, actions and proceedings, including reasonable attorneys’ fees (collectively, “Claims”), to the extent that such Claim is based upon or arises out of: (i) your use of the Global Shipping Services, including any fees applicable to your purchase of Labels; (ii) your breach of these Global Shipping Terms or the documents it incorporates by reference; (iii) your violation of any law or the rights of a third party; (iv) any data uploaded by you or on your behalf in connection with the Global Shipping Services; or (v) any of your actions or omissions relating to the Global Shipping Services. Any use by you of the Global Shipping Services is entirely at your own risk and discretion.

D. Fees

1. Pricing for the Global Shipping Services are set out in your Shopify administrative console (the “Shopify Admin”). You agree to pay the applicable fees for the Global Shipping Services that are set out in your Shopify Admin, which are incorporated herein by reference (the “Shipping Fees”). You are responsible for any applicable Taxes (as defined in the Shopify Terms of Service) associated with the Shipping Fees.

2. The Shipping Fees will be added to your next Shopify invoice, which will appear on the account page in your Shopify Admin. You have approximately two (2) weeks after the receipt of a Shopify invoice to bring up and settle any issues with the Shipping Fees billed to that invoice.

3. Shopify will charge your payment method for the aggregate Shipping Fees you have incurred in connection with the Global Shipping Services in accordance with your Shopify invoice. You authorize Shopify to charge the payment method used to pay for your Shopify account for any Shipping Fees in accordance with these Global Shipping Terms.

4. You will remain responsible for payment in the event your payment fails or we are otherwise unable to collect payment from you. If we are unable to collect payment from you for the invoiced Shipping Fees, you will not be able to continue using the Global Shipping Services until such Shipping Fees are paid.

5. Any Shipping Fee credits for unused Labels must be requested from within the associated order within thirty (30) days after Label creation. Any credits applicable to the Global Shipping Services will be applied to your Account and may only be applied to the purchase of other services or postage through the Global Shipping Services.

6. Labels may be audited by the applicable Third-Party Shipping Provider for weight, dimensions, mail class, package type and zip or postal code. If an audit reveals that the Label you purchased contains either insufficient or excess postage, or if additional Shipping Fees are incurred due to any other deliverability issues, additional Shipping Fees or credits may be applied to your Account. You will be able to review any adjustments on the Orders and Invoices pages of your Shopify administration console.

7. The Shipping Fees for the Global Shipping Services may change or increase at any time. Shopify will not be liable to you or to any third party for any modification, price change, suspension or discontinuation of the Global Shipping Services, or any part thereof.

E. General Terms

1. Shopify reserves the right to modify, suspend or terminate the Global Shipping Services or your ability to use the Global Shipping Services at any time, for any reason, either with or without notice to you.

2. You acknowledge and agree that your use of the Global Shipping Services, including information transmitted to or stored by Shopify, is governed by the Shopify Privacy Policy.

3. These Global Shipping Terms shall be governed by and interpreted in accordance with the laws of Ireland, without regard to principles of conflicts of laws. The parties irrevocably and unconditionally agree to submit to the jurisdiction of Irish courts, which have jurisdiction to settle any disputes which may arise out of or in connection with the validity, effect, interpretation or performance of these Global Shipping Terms, and you similarly irrevocably and unconditionally waive any objection to any claim that any suit, action or proceeding has been brought by Shopify in any other jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Global Shipping Terms and is hereby expressly excluded.

4. The failure of Shopify to exercise or enforce any right or provision of these Global Shipping Terms shall not constitute a waiver of such right or provision. If a court finds any portion of these Global Shipping Terms to be unenforceable or invalid, that portion of the Global Shipping Terms will be enforced to the fullest extent permitted by applicable law and the remainder of the Global Shipping Terms will remain valid and enforceable.

5. You may not assign these Global Shipping Terms or any rights or obligations hereunder, whether by operation of law or otherwise, without our prior written approval and any such attempted assignment shall be void. We reserve the right to freely assign these Global Shipping Terms and the rights and obligations hereunder, to any third party without notice or consent. Subject to the foregoing, these Global Shipping Terms shall be binding upon and inure to the benefit of the parties hereto, their successors and permitted assigns.

6. These Global Shipping Terms, including the documents it incorporates or otherwise references, constitutes the entire agreement between you and Shopify regarding your use of the Global Shipping Services and supersede any prior understandings regarding the Global Shipping Services between you and Shopify.

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Last updated on: November 22, 2024

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