Artificial intelligence (AI) is a booming sector of the global economy, and current trends suggest that AI service revenue will continue to grow as businesses start using AI tools for increasingly varied uses.
These AI statistics show how businesses across industries are adopting artificial intelligence, which use cases are most popular, and what the US public thinks about the increasing prevalence of AI technology in the workplace and in daily life.
AI industry statistics
- The global AI market size is $207.9 billion as of 2023, and it’s expected to reach a value of more than $1.8 trillion by 2030.
- The global AI technologies market is expected to grow at a compound annual growth rate (CAGR) of 37.3% from 2023 to 2030.
- Global corporate AI investment in 2022 totaled just under $92 billion.
- ChatGPT reached 100 million users within two months of its November 2022 launch, making it the app with the fastest-growing user base in history.
- The natural language processing (NLP) segment of the AI market is expected to exceed $112 billion by 2030.
- More than 25% of all startup funding in the US in 2023 went to AI startups.
- As of 2022, the global AI adoption rate stood at 35%. This figure represents a 4% increase over the previous year.
- The global wearable AI market is valued at $20 billion as of 2023 and is expected to be valued at $230 billion by 2033. Wearable AI refers to gadgets such as smart watches, smart glasses or other wearable items that use AI technology.
- The manufacturing industry AI market is projected to reach more than $68 billion by 2032.
- The global AI telecommunication market is anticipated to grow at a CAGR of 28.2% from 2023 to 2030.
- The retail industry AI market is projected to grow at a CAGR of 30% from 2023 to 2032.
- The National Science Foundation (NSF) will award between $16 million and $20 million for AI research over the next five years.
- In 2023, the NSF announced plans to invest $140 million to build seven new AI research institutes in the US.
- Some 79% of corporate strategists report that AI will be critical to their success in 2024 and estimate that up to 50% of business strategy activities could be automated.
- A survey of business leaders found 50% cite risk management, lack of executive commitment, and lack of post-launch support as top AI challenges.
- Some 79% of global business leaders reported using AI in three or more ways in 2022.
- Over 30% of financial service industry businesses reported using AI systems for product or service development in 2023.
- More than half (55%) of organizations increased investment in generative AI in 2022.
- Nearly half (45%) of organizations are focused on generative AI investments in two or more business functions.
- Some 14% of business leaders report that they are regularly using generative AI in marketing and sales functions, 13% in product or service development, and 10% in service operations (including customer care).
- Of organizations that are adopting AI solutions, 60% report using generative AI.
- PwC analysts expect AI to have the biggest impact on health care and automotive sectors, followed by financial services, transportation and logistics, technology, communications, entertainment, and the retail sector. This same report ranked retail and technology and communications as the closest to AI adoption maturity.
General adoption of AI
- More than 34% of millennials and 33% Gen Zers reported using generative AI technology in 2023.
- Generative AI has caught on more quickly with the public than either smartphones or tablets did.
- 97% of mobile users are already using voice search or another form of AI-powered voice assistant.
Use cases for AI
- AI sales tools can take over initiating contact and qualifying leads. Evidence shows that these AI algorithms increase leads by 50%, reduce costs by 40% to 60%, and reduce call times by 60% to 70%.
- More than 41% of marketers who use emerging AI technologies for email marketing personalization believe that AI improves email marketing revenue.
- More than 80% of retail executives expect their companies will adopt AI automation by 2025.
- Some 75% of executives anticipate using AI to design, collect, or summarize data.
- Meanwhile, 71% of executives anticipate using AI to summarize, generate, or translate content.
- Content creation is one of the top five use cases for generative AI according to 76% of marketers, while 71% named inspiring creative thinking, 63% said analyzing market data analysis, and 62% said generating image assets as the top use case.
- Some 90% of marketers say AI and AI automation help them spend less time on manual tasks, 80% say that it helps them spend more time on the parts of their job they enjoy most, and 70% that it allows them to spend more time on the creative aspects of their roles.
- Employees who implement AI tools for manual, administrative, or operational tasks, report that it saves time—two and a half hours a day, on average.
- Of marketers who currently use AI tools, 66% use chatbots, while 57% use AI to generate images, and 56% use it to generate text.
- Marketers say that AI and automation are very effective at aligning web content with search intent (84%), improving the user experience on their website (80%), and raising their SERP ranking (74%).
- As of 2023, 25% of marketers report using AI to create product descriptions.
- Image recognition (a.k.a. computer vision) tools have an approximate accuracy level of 95%.
AI and risk management
- Some 78% of executives believe that the benefits of generative AI outweigh its risks.
- Executives cite inaccuracy as the biggest risk associated with generative AI.
- Just 32% of executives have practices in place to mitigate risks associated with inaccuracy.
- Of organizations using AI, 34% are using or implementing tools to minimize the risks associated with using generative AI technologies.
Public perceptions of AI
- More than 45% of US adults say that they are “equally concerned and excited” about AI usage in everyday life, 38% report that they are “more concerned than excited,” and 15% report that they “are more excited than concerned.”
- When it comes to AI experts, 42% of those surveyed say that they are “equally excited and concerned” about how AI will affect human life by 2035, 37% say they are “more concerned than excited,” and 18% say that they are “more excited than concerned.”
- Some 76% of consumers are worried about receiving misinformation from artificial intelligence (AI) tools.
- More than 75% of people are somewhat or very concerned about AI tools causing job loss over the next 12 months.
- US adults' top worry about AI is that it will be used to impersonate an individual to gain access to confidential information.
- 75% of survey respondents in India and 67% in China say that they are willing to trust AI systems, while only 40% of US respondents and 32% of Canadians say the same.
AI predictions
- Nearly 40% of executives expect that AI adoption will cause 20% or more of their companies’ workforce to be reskilled. Only 8% of executives say the size of their workforces will actually decrease by 20% or more.
- AI and machine learning technologies are expected to create a net 12 million new jobs worldwide by 2025.
- AI is expected to contribute to 14.5% of North American GDP by 2030.
- 64% of business owners predict that AI capabilities will “improve customer relationships and increase productivity.”
AI statistics FAQ
Is AI 100% accurate?
No AI platform is 100% accurate. Most AI tools recommend that users fact-check any information received from an AI assistant.
How often is AI biased?
AI tools learn from human inputs, and human content can reflect human biases—even unintentional and unconscious ones. In 2022, a team of researchers at USC found that almost 40% of facts used by AI tools reflect human biases.
How much is the AI market worth?
As of 2023, the global AI market is valued at $142.3 billion, and is expected to reach a value of more than $1.8 trillion by 2032.
