The Suburbs

Accepting new clients

5.0

(22)

|

Partner since September 2011

The Suburbs

Contact information

thesuburbs.co.nz

tim@thesuburbs.co.nz

Primary location

Tauranga, New Zealand

Languages

English

About

Business description

An award winning studio and one of Shopify's top global experts (1 of 16 agencies invited to Shopify's Partner roundtable workshop in Ottawa). Crafting websites since 2011, this year we helped our aspiring clients reach new markets and amass over $20 million in sales

Other services

Troubleshooting, Store build or redesign, Store migration, Theme customization, Product and collection setup, Custom domain setup

Industries

Clothing and fashion, Health and beauty, Home and garden, Jewelry and accessories

Featured work

Me Today - Shopify success story

Over the last 5 years we've nurtured Me Today's online presence, migrating them to Shopify and crafting a custom website that adapts with their growth. We've helped Me Today continually develop and refine their eCommerce strategy with a custom product quiz, product upsells, bundles and much more.
View featured work

Raflin - Shopping redefined with Raflin

We've helped Raflin push the boundaries of whats possible with Shopify. We worked closely with the Raflin team to design and build their website, custom customer wallet, and promotional app platform including frontend theme build and backend API development.
View featured work

Mr Simple - Style Made Simple

For 9+ years, The Suburbs have been partners in building Mr Simple's online success story. Through the years we've helped the team at Mr Simple launch custom features and functionality to keep them at the top of the eCommerce game and ahead of the curve, we've ensured a seamless user experience for happy customers and a smooth ride for their team.
View featured work

Framefox - A platform for Global growth

We helped Framefox elevate their business to the next level with their migration to Shopify. A complex project involving extensive use of Shopify's metaobject functionality, we delivered the site on-time and on-budget thanks to our extensive experience. Already the expert's choice for handmade gallery-grade frames within New Zealand, thanks to Shopify Plus Framefox are now taking on the world!
View featured work

Superlife - Exquisite Manuka Honey Lands Online

We partnered with SuperLife to migrate their online presence to Shopify, seamlessly transitioning content and products while crafting a custom theme that highlights their unique story and prized Manuka honey. Tailored design, intuitive navigation, and strategic SEO practices ensure a delightful shopping experience and increased visibility.
View featured work

Krystle Knight Jewellery - Shimmering Web Magic

For over 5 years, we've been Krystle Knight Jewellery's digital alchemist, guiding them through theme migrations, crafting bespoke features, and polishing their online presence. Each custom element, meticulously tailored to their vision, adds a touch of brilliance to their brand story, attracting enchanted customers to their dazzling online gem
View featured work

Rating5.0(22)

Overall rating summary

Ratings based on  and 

  1. (21)
  2. (1)
  3. (0)
  4. (0)
  5. (0)

Reviews

Paper / Paper Co

Quality of work

5

Communication

5
Service reviewed: Ongoing website management
Framefox
Quality of work
5
Communication
5
Service reviewed: Theme customization
Papernest Cards
Quality of work
5
Communication
5
Tim is great to work with and will keep using him. I can confidently recommend his work :-)
Service reviewed: Ongoing website management
Me Today
Quality of work
5
Communication
5
Tim has made my job so easy! He has a wealth of knowledge with all things tech, websites & IT. Tim's knowledge has been so useful for the team at Me Today NZ
Thank you for your help in setting up Me Today on Shopify and for your continuous support throughout the last year.
Service reviewed: Store migration
Rabot Beauty
Quality of work
5
Communication
4
Tim and his company The Suburbs have been a vital part of the growth of Rabot beauty.  From initial website launch in 2018, through to key marketing activity and keeping content fresh, Tim has created a truly aspirational vehicle and Rabot has seen 1000% growth in 2020/21 for the UK's DTC business.  Tim puts a lot of thought behind the site, not just on the look and aesthetic but as to how the cus...
Service reviewed: Store build or redesign
Simple Watch Co.
Quality of work
5
Communication
5
I have outsourced web dev work to Tim since I began my role managing 3 branded shopify plus websites.  In that time Tim has consistently solved problems or escalated issues to shopify.  He is always responsive to questions & in general I'd say we've had no problems & some big wins.
Service reviewed: Theme customization
Action Method
Quality of work
5
Communication
5
Provided extremely prompt and precise work! Very appreciative of the solid communication throughout, and affordable rates. Will definitely use going forward, and have already recommended to others :)
Service reviewed: Store build or redesign
BLANC
Quality of work
5
Communication
5
Tim is quite simply one of the best professionals that I have ever worked with. Not only from a web design and development perspective (his design talent is immense, and his development work quick, clean and efficient) but also from a project management perspective. It's the first time I've had such a complex project carried out completely on time and exactly as described in the scope, if not bett...
Service reviewed: Store migration
Megapopust.hr
Quality of work
5
Communication
5
I can only say best words for Tim Donaldson (The Suburbs), he really helped me a lot to set up Shopify stores accross many countries, I simply couldn't make project work without him. He is really dedicated, responsible, professional, always ready to help and to give advice. If I could rate his work from 1 to 10 it would definitely be 10:)
Service reviewed: Troubleshooting
Calendula Chocolates
Quality of work
5
Communication
5
A great contractor, only good words. Very intuitive, great design skills and they keep their promises. I am going to turn to them in future 100%. Our shop is still in its final steps of completion, but that's only because of our own decisions. The Suburbs guys have done everything we'd agreed upon (thumbs up!).
Service reviewed: Theme customization