POS Staff Management

Manage your team with confidence

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A sales associate greets a customer while holding a POS tablet. On top of the image is a screen with the associate’s name, title, and POS access.

Any business. Any size.

A couple stands outside in front of their store.

Single store

Give staff the POS access they need for their role and prevent unauthorized access to sensitive store data.

An exterior image of a store, Parachute, that showcases the inside from the street.

Multi-store

Scale your business with the flexibility and security to manage growing teams across multiple locations.

Staff Permissions

Give the right access to the right staff

Manage what your staff can do, review, or edit in your POS, and get peace of mind even when you’re not there.

An image displays a list of sales associates and trainees, along with what type of POS access they have been granted.
An image displays the names of sales associates and their POS access permissions as denied, allowed, and approval required for various tasks.
An image displays a store manager's POS access allowed for approvals and orders.
An image displays two employees in training and their POS access requiring manager approvals for all tasks.

Create unlimited POS PINs

Set up as many profiles as you need. At the click of a button, you can assign the same set of permissions to staff who share the same role.

Assign roles and permissions

Create roles and customize permissions so every employee has only the access they need, from store associates to back room staff.

Set up manager approvals

Safeguard sensitive tasks and give managers authority over processing refunds or exchanges, applying discount codes, and more.

Manage staff by location

Ensure tighter control over multi-location operations with the ability to specify which staff have access to certain retail locations.

Staff Performance

Go beyond the numbers

Get insights into staff actions to improve sales and employee engagement.

Two staff members stand at a retail counter with a Shopify POS setup in front of them.

Boost sales and productivity

Identify your top sellers and schedule them during peak periods to optimize sales, or put their skills to work mentoring team members who need extra support.

Empower your team

Recognize staff when they hit sales goals or reach new milestones. Celebrate the team’s impact on your business and keep turnover low with engaged employees.

POS Features

Get the best with Shopify POS

Discover a suite of top-rated features that help you manage your business.

Omnichannel selling

Use one back office to sell in person, online, on social media, and marketplaces.

Inventory management

Review inventory levels and manage stock in all your locations from one back office.

Customer management

Capture customer info seamlessly at checkout and use insights to improve buying experiences.

Reporting and analytics

Understand your business, from what items are bestsellers to when you're busiest.

Explore all features
A POS tablet is displayed on a countertop with a Shopify POS screen.

Shopify does POS best

No one else offers a fully integrated POS backed by the world’s most powerful commerce platform.

You’ve got this. We’ve got you.

Get help selecting and setting up your POS hardware with dedicated point of sale specialists.

Customer support through email

Free guides through The Shopify Help Center

Migration support through apps and partners

Frequently asked questions

Sell better with Shopify POS

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Already have a Shopify store? Log in to set up Shopify POS