Ecommerce offers businesses the opportunity to reach countless potential customers. Yet, this limitless access doesn’t mean it’s easy to find the right prospects for your products or services.
This is where sales prospecting tools come in, helping to find contact information, identify potential buyers, and time your first contact with them. By making outreach more efficient, prospecting tools can bolster your sales pipeline and increase conversion rates. Learn about what sales prospecting is, what prospecting tools do, and the best sales prospecting software to consider for your business needs.
What is sales prospecting?
Sales prospecting is the earliest stage of the selling process in which you find and contact potential customers for your business’s products or services. Typically, a sales team will lead the effort, and while some processes are subject to automation, some or much of the work requires manual effort.
The sales prospecting process usually consists of identifying and vetting ideal customers, finding their contact details, and making outreach efforts with phone calls, emails, and text messages. The goal is to foster closer customer relationships and set up your sales team to close more deals.
Prospecting vs. lead generation
Both sales prospecting and lead generation are meant to boost a company’s sales, but there are subtle differences between the two: lead generation is a marketing tactic while sales prospecting is a sales tactic.
While sales prospecting focuses on finding and securing leads, lead generation focuses on capturing the attention of potential customers who have yet to buy from your business. Lead generation also lends itself to automated outreach, with marketing teams creating campaigns to attract potential buyers and bring them into the sales funnel.

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What is a sales prospecting tool?
A sales prospecting tool is software that helps identify, understand, and communicate with potential customers in the early stages of the sales cycle. They are most often used by business-to-business (B2B) companies. These sales tools can provide tailored lists of phone numbers, emails, and corporate structures to help you contact the right prospects based on target demographic factors like specific industries and average spending.
By automating repetitive tasks like data entry and contact detail retrieval, your sales reps can focus on cultivating meaningful relationships with customers and converting them into buyers. With the data stored in your sales prospecting software, you can gain actionable insights into your website visitors and target market, allowing personalized communications in your sales pipeline.
Sales prospecting tools vary in functionality depending on what your business is looking for. Here are some features to consider when choosing a prospecting tool:
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Social media prospecting. Leveraging social media data, especially LinkedIn, can provide contact information and real-time communication.
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Integration with CRMs. Compatibility with your customer relationship management (CRM) system is a great feature to look for to minimize training and achieve smooth correspondence with prospects.
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Email prospecting. Email is the primary way to reach potential customers, so finding an accurate email address is essential.
Top sales prospecting tools
- Overloop AI
- LinkedIn Sales Navigator
- Crunchbase
- Hunter
- Dealfront
- ZoomInfo
- Apollo.io
- Cognism
- Hubspot Sales Lead Software
- UpLead
Ecommerce business owners have many options for tools that can make the sales process more efficient and fruitful. Below are 10 of the best sales prospecting tools widely used by businesses to generate leads:
Overloop AI
Overloop AI is a B2B prospecting tool designed to efficiently source new prospects and generate campaigns. It leverages an extensive B2B database of more than 450 million contacts, your business’s social media demographic, and content on your website. With this data, Overloop will design personalized campaigns and find contact details directly correlated to your company data.
Pricing: Contact Overloop for pricing based on your specific needs.
LinkedIn Sales Navigator
LinkedIn is one of the leading social media networks for professionals, making the LinkedIn Sales Navigator a robust sales engagement platform when it comes to the breadth of contact data and tailored algorithms. This prospecting tool provides detailed information about potential customers, high-priority contacts, recommended leads, and InMail (direct message) functionality.
Pricing: The Core tier at $89.99 per month offers key features for small businesses including search filters, direct messaging, and recommended leads. The Advanced tier at $139.99 per month and the Advanced Plus (quote on request) tier both offer reporting capabilities and return on investment (ROI) analytics. Each tier comes with a one-month free trial.
Crunchbase
Ideal for B2B sales prospecting, Crunchbase retrieves key financial data of target companies, such as investor information, current business deals, and funding structures. Based on funding data, you can gauge the spending power of private and public companies, ensuring they fit within your ideal customer profile (ICP). Plus, Crunchbase finds the best contact information for key decision-makers and links with existing CRM tools to streamline communication with the right people.
Pricing: The Pro tier costs $49 per month (billed annually) and offers insight into more than four million companies using advanced search filters. The Business tier costs $199 per month and lets you find and export individual contacts.
Hunter
Known for its user-friendly interface, Hunter is B2B prospecting software used to find emails associated with the specific domain of target companies. You can download Hunter as a Google Chrome extension and integrate it into your prospecting workflow. Plus, you can rely on accurate contact data with the email verification function that has a confidence score for each contact found.
Pricing: A free version is available that performs 25 searches a month. Yet, you may need to upgrade to the Starter at $34 per month, Growth ($104 per month), or Scale ($209 per month) tiers, depending on the volume of searches you need.
Dealfront
With a database that covers more than 56 million company contacts, Dealfront is an ideal sales prospecting tool with search filters such as financial thresholds, purchase behavior, geographical locations, and keywords. You can customize triggering events like company website visits, and automatically link new contacts via your current CRM integration to keep track of all communications.
Pricing: Contact Dealfront for pricing.
ZoomInfo
ZoomInfo is one of the best prospecting tools if you are looking for help with sales automation, recruitment, and advertising. Using in-depth data insights, you can create specific ideal customer profiles to only entertain the leads most likely to convert. ZoomInfo also has the capability to report company organization structures, letting sales teams identify the decision-makers.
Pricing: Contact ZoomInfo for customized price quotes.
Apollo.io
Apollo.io is an all-in-one B2B sales software, offering sales tools for everything from lead generation to closing more deals. As a browser extension, Apollo.io pulls information from search engine data, visitor behavior on your marketing channels, and a large internal database. Plus, you can use the email automation tools to personalize communications with potential customers.
Pricing: Apollo.io offers a free version, but for CRM compatibility and higher volumes of outreach, you will need to upgrade to the Basic ($59 per month), Professional ($99 per month), or Organization ($149 per month) tiers.
Cognism
Cognism may be one of the best sales prospecting tools if your business’s clients are in North America and Europe. The narrowed scope of contacts allows for more data enrichment, giving you emails and phone numbers for high-priority leads. In addition, Cognism is compatible with sales enablement tools such as Hubspot to integrate with your existing sales funnel.
Pricing: Contact Cognism for pricing.
HubSpot Sales Lead Software
HubSpot offers some of the top sales prospecting tools when it comes to ease of communication, siloing specific lead demographics, and real-time updates. HubSpot notifies sales teams when companies or clients visit your website, enabling sales reps to create initial contact at the ideal time.
Pricing: A free trial is available, but you will need to contact Hubspot for pricing.
UpLead
UpLead is a great tool for extracting contact information for hyper-specific prospects. It avoids distracting “feature fluff” to focus on collecting accurate data and ensuring ease of use. The company says its database gives sales professionals confidence, claiming that it has 95% contact accuracy for mobile phone numbers and emails. Plus, UpLead leverages intent data to identify the best prospects for you.
Pricing: UpLead offers a free trial for five contacts, an Essentials package ($99 per month) for 170 contacts a month, and a Plus package ($199 per month) for 400 contacts a month.
Prospecting tools FAQ
What are prospecting tactics?
Effective sales prospecting strategies and tactics include cold calling, email outreach, social media marketing, networking, and targeted advertising.
How do you prospect properly?
Prospecting properly comes down to defining your ideal customer profile (ICP), finding viable leads, qualifying your leads based on your ICP, personalizing outreach via multiple communication channels, and following up to nurture existing leads.
What are the benefits of using sales prospecting tools?
Using sales prospecting tools can automate repetitive tasks like qualifying leads, extracting contact information, and notifying your sales team of opportune times to contact high-priority customers.