LoyaltyLion

About

Business description

LoyaltyLion turns returning customers into sustainable revenue for high-growth Shopify brands. With 12 years experience 100% focused on loyalty, we launch rewards programs as unique as the brands we work with. Rated highest for customer satisfaction on G2.

Represent switched to LoyaltyLion because their impressive growth journey required a loyalty platform that could seamlessly integrate with Shopify and other Shopify partners and directly support their exclusive VIP community approach.

Today, 19.6% of total revenues come from loyalty program members. Those members have a 4x higher lifetime value and purchase 3.4x as often.

Astrid & Miyu knew their loyalty program was their most powerful asset when it came to turning one-off shoppers into repeat customers. With LoyaltyLion, they achieved over 50,000 loyalty signups in 9 months. Redeeming loyalty program members are 6x more likely to return for a second purchase, and their program as driven a 40% increase in total revenue.

Never Fully Dressed’s team wanted to reward their loyal customers and build a stronger foundation with their new customers. Thanks to their unique combination of financial and experience-based rewards, NFD generates 32% of its total revenue from its loyalty program membe. They have also increased their member spend by 59% increased their repeat purchase rates by 64%.

The success of Bare Minerals’ loyalty program provided a great foundation for designing Laura Mercier’s approach. By incentivizing engagement through exclusive access and rewards, they established two loyalty programs that resonated really well with their audiences. Loyalty customers spend 15% more compared to sitewide average, and the new program has driven a 400% increase in redemption.