Shopify vs. Salesforce Commerce Cloud

Customize how your checkout looks

From fonts and colors to favicons and borders, branding your checkout experience is easy on Shopify. And with the Graph QL branding API, you can push customizations to the next level.

Change how your checkout works

Make your checkout function in surprising and delightful ways with all sorts of UI, post-purchase, discount, and pixel extensions.

Extend or replace the backend

Use Shopify Functions to extend or replace key parts of Shopify Checkout’s backend with custom logic.

Collect rich customer data

Add custom pixels to collect shopper data and track checkout performance. Then marvel at the results.

Say hello to lower licensing costs

Shopify Plus pricing starts at just 2 300 $ a month, which includes the core platform and a wide range of native enterprise capabilities. In contrast, Salesforce licensing costs are priced at 1%–3% of gross merchandising value. Our pricing structure is just one reason Salesforce platform fees are 14% higher on average than ours.

Shopify developers are more available, and more affordable

What’s more, Shopify allows business users to be more hands on. And we help brands reduce dependence on Salesforce developers—as well as associated costs.

Meet savvy shoppers on the newest platforms

From TikTok and Snap to AR and AI, Shopify enables businesses like Slam Jam to sell in the newest channels that consumers are using.

Shopify keeps businesses moving forward

Because of our commitment to commerce, we make sure our customers are always getting the latest, most relevant capabilities to fuel their businesses. Meanwhile, because Salesforce does not prioritize Commerce Cloud, their customers run the risk of falling behind as they wait longer for fewer updates.

Shopify was built, not bought

True to our mission, we built Shopify from the ground up to make commerce better for everyone. Our solution comes with native tools across B2C, B2B, and retail—all on the same infrastructure. On the flip side, Salesforce acquired their commerce solutions, and the result is a platform that has mixed architectures. This means Salesforce customers end up needing more integrations and developer support to pursue their goals.

Shopify invested $1.7B in commerce R&D in 2023 alone

We’re standing by our mission of making commerce better for everyone. So much so, that in 2023, we invested nearly $1.7B into the future of commerce.

USER FRIENDLINESS

Empower business users

Rather than forcing our customers to rely on developers for simple tasks, we designed Shopify to enable everyday team members to make simple updates like discounting, theme customization, and app configuration. Cambridge Satchel Company did this, resulting in dramatically lower costs.

ALL KINDS OF CUSTOMIZATIONS

Get efficient composability

Choose out of the box, custom, or both. Innovate fast with Shopify's native capabilities, pre-built apps, and integrations. And tailor components to your unique needs by leveraging APIs and backend customization.

INCREASED AGILITY

Move fast, without friction

Shopify’s pre-built integrations, plug-and-play apps, and strong native functionality allow brands to be more agile than ever before, and do more with less. Compare that to Salesforce, where adding digital wallets like Apple Pay can take months and cost tens of thousands of dollars.

LESS RELIANT ON DEVELOPERS

Affordable developers? Check.

Shopify developers are easy to find and affordable. Brands using Salesforce Commerce Cloud B2C require highly specialized developers who know both Demandware and LWC (Lightning Web Components).

DEVELOPER FOCUS

Focus your developers on what really matters

With Shopify you can shift your development team’s focus away from plumbing, and onto projects that directly affect your business—from meeting key goals, to increasing revenue.