Plus partner
Underwaterpistol
Accepting new clients
4.8
(45)
Partner since September 2012
Contact information
Primary location
London, United Kingdom
Languages
English, Spanish, French
About
Business description
We're Underwaterpistol, the Shopify Plus agency that empowers ecommerce brands to disrupt, dominate & scale at pace. With over two decades in the business, we know what it takes to build & optimise high-converting online stores that captivate customers & drive revenue.
Other services
Store migration, Store build or redesign, Conversion rate optimization, Business strategy guidance, SEO, Theme customization
Industries
Clothing and fashion, Food and drink, Home and garden, Pet care
Featured work
Omaze
This buzz-worthy business raises money for charities with unmissable prize draws. Having established themselves in the US, Omaze approached us to help them take the UK by storm.View featured work
Patou (LVMH)
When LVMH's Patou made the choice to move their luxury label to Shopify Plus, our team of developers brought their designs to life with a slick, speedy international store.View featured work
Wilkinson Sword
An iconic brand with a rich heritage, Wilkinson Sword came to us to strengthen their position in the online space and rejuvenate their subscription offering.View featured work
The Fish Society
Online fishmonger The Fish Society sought an experienced partner to migrate them to Shopify Plus and optimise their customer journey. That's where we came in.View featured work
Roseland
With a decade-long history in the furniture space, Roseland wanted to effectively showcase their expertise across a new website, brand and ecommerce strategy.View featured work
Pooch & Mutt
With sales soaring, pet food brand Pooch & Mutt knew it was time to level up their on-site experience with new creative, new designs and an enhanced subscription service.View featured work
Rating4.8(45)
Overall rating summary
Ratings based on and
- (37)
- (7)
- (1)
- (0)
- (0)
Reviews
Inherit Co.
Quality of work
5Communication
5Lily Charmed
Quality of work
3Communication
3Sadly Underwater pistol didn't take the time to understand our business and created a website that although looks more beautiful, lacks some fundamental building blocks. We had various different account managers, developers and SEO experts in a short period which didn't help with consistent communication.
Service reviewed: Store migration
A Little Find
Quality of work
4Communication
4It is about a year ago when Underwaterpistol has helped us implement some apps. This all went without any problems and in a timely fashion. Meanwhile we have changed the themes so we dont use the changes that were made any longer.
Service reviewed: Theme customization
sipp
Quality of work
4Communication
4UWP helped us deliver a full website re-brand which was delivered to high standards, and also bolster our product proposition helping us launch our now most popular product offering on site. A pleasure to work with their development team, who are very knowledgeable and helpful.
Service reviewed: Store migration
ColdCuts // HotWax
Quality of work
5Communication
5After an initial conversation with Gary and Sophie, we felt confident Underwaterpistol had the knowledge and expertise to complete the plan we had for our new website. Their communication was brilliant throughout and any issues were quickly resolved. The deadline for completion was missed by a week or so, but given the tricky nature of the bespoke functions we needed implemented on the website...
Service reviewed: Store build or redesign
Guillon Fleurs
Quality of work
5Communication
5In September 2018 , through SHOPIFY we were offered the choice between several developers . Out of the 3 we selected , UWP stood out promptly as they demonstrated a good interest of our industry , a clear understanding of the back end structure that our website would require and a quick implementation of our front end choices . It took us only one day to del...
Service reviewed: Theme customization
Guillon Fleurs
Quality of work
4Communication
4We initially got in touch with a person who understood well our request …. but half way Underwaterpistol decided to replace him with another person to whom we had to explain again opur project …. . the other critic is that it is almost impossible to get somebody on the phone to talk normally about your problem of developement . All communication mu...
Service reviewed: Theme customization
Jaded London
Quality of work
5Communication
5Underwaterpistol were a dream to work with, they completely understood the direction we wanted for our new website and delivered quickly and to the highest quality. The team are fantastic and we're looking forward to continue making our new website even more amazing with them in the future.
Service reviewed: Store migration
Talking Tables UK Trade
Quality of work
4Communication
4I am very pleased with the work provided by UWP, especially the speediness and pro-activeness they have when you need them.
Service reviewed: Store migration
Abbott Lyon Europe
Quality of work
5Communication
5Having started out with a template theme, we decided it wasn't enough and essentially re-built our store from the inside out in conjunction with Underwater Pistol. They've helped us on front and back end functionality, across multiple websites and done so at an extremely high level. We're really pleased with the work they've done for us over the last 12 months and look forward to working with t...
Service reviewed: Store build or redesign