Shopify Products Warranty

These Shopify products include a standard 1-year warranty. Businesses with the POS Pro Subscription get an extended 2-year warranty.

• WisePad 3 Reader
• Shopify POS Terminal Reader
• Shopify POS Terminal Dock
• Shopify POS Go Case

This warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover damage caused by misuse, abuse, unauthorized modification, improper storage conditions, lightning or natural disasters.

Return Policy:
These products are returnable within our 30 Day Return Policy.

Having Issues with Your Reader?

• Troubleshoot the Wisepad 3 Reader
• Troubleshoot the Shopify POS Terminal Reader

Need Support?

If you are having problems with these products please contact the Shopify Support Team. Before contacting Shopify Support, please have your order number or email address tied to the order ready.