Built to adapt: Keeping pace with commerce shifts

Webinar

The risk of a platform change still feels bigger than the cost of staying put. The cost already shows up in speed, people and missed trading moments.

Join Forrester Principal Analyst Emily Pfeiffer for an independent perspective on how customer behaviour, channels, and AI are reshaping commerce strategy. Then hear from Kathmandu on what it took to make the move, lessons learned, and what they’d do differently.

Hosted by Shopify.

Tuesday 13 October
8:00am SGT | 11:00am AEDT | 1:00pm NZDT

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Who should attend

For retail leaders who still see a platform change as the risk

A strategic conversation built for ecommerce, digital, technology, operations, and finance leaders.

Guest speaker

What your platform is now being asked to do

Customers, channels and AI are not waiting. Emily's independent read on how to tell if the platform you have can still keep up.

What leaders are already paying

Speed, people and missed trading moments

The unpaid work of holding a complex stack together, and the campaigns that never make the window. The session walks through what that looks like in a trading calendar.