Global HR Compliance & Policy Lead
Remote - Americas
- Legal
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
About the role
We’re looking for an experienced HR Compliance and Policy leader who will oversee and manage our global HR compliance and policy framework. You’ll develop and implement strategies to ensure that our internal policies and procedures align with legal requirements and organizational standards. You’ll deliver dynamic and innovative approaches to how we deliver this, which also meet the unique and complex needs of Shopify’s global and remote-first workforce. With thousands of employees spread across the globe, there is never a dull moment on this team.
You must be able to juggle competing priorities. You’ll need to be energized by finding creative solutions to compliance challenges in an extremely fast-paced environment. This role reports to the Director, Employee Relations, Labour Relations and Compliance.
Responsibilities
Owning our global strategy for HR compliance, governance and policy, ensuring alignment with organizational goals and values, always seeking opportunities to innovate, drive change, push boundaries and continuously improve in our remote-first working environment.
Developing, implementing, overseeing and maintaining HR policies and procedures.
Partnering with legal to ensure that our policies and procedures comply with applicable country labor laws/regulations. Adapting our internal policies and processes as needed.
Designing and executing compliance audits, risk-assessments and gap analysis. Partnering with key stakeholders to implement creative solutions that are tailored to Shopify’s needs.
Developing cross functional partnerships with Employee Relations, Legal and Talent stakeholders to ensure we strike the right balance between risk, business need and employee experience in our people policies and processes.
Owning all HR compliance systems and tooling, and developing a wider enterprise strategy on compliance data, insights, analytics and reporting.
Maintaining accurate and up-to-date records of compliance activities.
Preparing reports on compliance status and issues for senior management.
Providing guidance and support to managers and employees on compliance-related matters.
Designing and delivering training and knowledge awareness programmes as needed.
Qualifications
Extensive experience with relevant HR compliance and policy experience, ideally in a global, remote-first company.
Strong understanding of HR compliance management, including laws, regulations, and contractual obligations.
High competency and experience conducting compliance and data audits, risk assessments, analysis, and reporting.
Proficiency in using compliance management software to document processes, monitor regulatory changes, and track compliance activities.
Project/planning management experience, with a focus on continuous improvement and process redesign.
Excellent communication and written skills.
Proven ability to create strategy and vision, as well as manage the execution of the work.
Exceptional high judgment, analytical thinking, problem-solving and relationship-building skills.
Ability to be a self-starter who thrives without regular oversight
Bonus Experience
Experience working in tech and/or start-up environments. Bonus points if they were remote!
Experience with employment law in multiple jurisdictions
Certification in HR compliance or a related field